To aid better planning and total visibility on your Personal Training package progress, you will be notified via e-mail in the following instances.
Personal Training Package Purchase
Upon purchasing a personal training package, you will be sent an email showing your package details as well as trainer name.
Each evening, prior to the day of your booked Personal Training session, our system will automatically generate an email to your address informing you of the agreed time and date of your appointed session scheduled for the following day. This is simply confirming the appointed session agreed between you and your trainer.
To ensure you are fully up to speed with your progress, you will be issued with an email either after you have conducted a session or when a booked session has expired.
Through this notification, you receive detail on session verification date and time, sessions outstanding, as well as remaining validity on your personal training package. All the necessary information you need to arrange your time and get the most out of your Personal Training program.
We will notify you in any case that you were unable to attend a booked personal training session. We do this to be totally sure you had booked the session and not a mistake on our part. This is particularly important as any missed session will result in a deduction of that session from your personal training package balance.
Username or Password Change
A confirmation email will be sent to you in the event a change is made to either your account username or password. This is our way of checking to make sure you remain updated on recent changes plus ensuring only you have access to your account.
Whenever being assigned to a new trainer, you will receive details of your trainer choice for future reference.
Month-end Personal Training Balance
At the turn of every month, you will receive notification of your Personal Training balance and a reminder of your package validity.
Security of your personalised FitSync account is of utmost importance. Under no circumstances do we recommend you share your verification password with any friends, members or staff.
What is my user name and verification password?
Your user name and verification password is automatically generated upon joining Fitness First. You will receive both the user name and password via the email you provided. All automatically generated user names and verification passwords are a generic combination and as such, we recommend you change your user name and verification password immediately.
How do I change my User Name and Verification Password?
You can change your username and password once you've logged in by clicking on My Account on the left side of the page.
How do I log into my FitSync Account?
You can log in with your user name and verification password.
Your FitSync Account Password is the same as your verification password.
If your password doesn't work, contact your club reception to reset your password.
It's on-line and it's mobile. No matter where you are; at home, in the office or away on holiday, you have 24-hour access to your FitSync account and its wonderful features.
Whether you want to track your own progress, download your own personal workout programs or connect with others through FitSync, this on-line application makes it possible. And with mobile apps for all hand phones, access has never been so convenient.
Track your Progress
Printable workout logs and workout schedules show your workouts, exercises, targets, what you did last time, and training tips and notes. Record your activity online in your FitSync.com account. Personalize your FitSync.com homepage to monitor your progress, display completed and upcoming workouts, key performance indicators, muscle group distribution, and more, for a customized summary report of your entire fitness program. View detailed progress charts and reports for all of your activity.
Personal Workout Programs
Going abroad for work or on holiday? FitSync mobility allows you to keep in touch with your trainer and training program while you are away, so that you maintain your momentum in achieving your fitness and health goals.
Your trainer can design workouts for you that you can access directly on your handheld or personal FitSync.com account. You can also easily edit workouts to quickly create a new one.
You can create your own exercises, workouts or programs (multi-week collection of workouts). FitSync gives you the flexibility to choose from a vast library of exercises with videos to create your own workout or you can create one from scratch. Create your own exercise and upload your video if you like.
Is there a calendar for me to schedule my workouts?
Yes, you can schedule your own fitness program and your workouts for each day will be automatically downloaded to your handheld device when you sync.